General Terms & Conditions
NEW RETAILER TERMS
Minimum $800> opening order for new accounts.
All new accounts will be required to make a payment with a Credit Card at the time of shipment of their first order, before they can be eligible for Net 30 Days terms, subject to credit check and approval.
All retailers require a HST/GST Business number.
Payments can be made via Cheque, Electronic Fund Transfer, Tel-Pay and charge cards (Visa, MasterCard or American Express).
All prices, terms and conditions, and descriptions are subject to change without notice.
Taxes and shipping charges are not included in the posted price.
Minimum orders are $150, before taxes and fees.
Products are subject to availability
Ryeka Sport does not accept returns or credit on expired products.
All efforts have been made to ensure all of promotional materials are completed & accurate; errors may occur.
PRICING POLICIES
Ryeka Sport retains the right to, without warning and assuming any liability, cancel any pending orders and deny access to products/ vendors if customer is in violation of the pricing policy.
MAP (Minimum Advertised Price) & Internet Sales
Ryeka Sport enforces all MSRP (Manufacturer Suggested Retail Price) and MAP programs as set by our vendors, Canadian price list(s), catalogue and/or our vendor policy agreement. Ryeka Sport supports and recommends that its retailers utilize the internet to promote and augment their business model.
PAYMENT
Payments can be made by Cheque, Electronic Fund Transfer(EFT), Interac Pay, Tel-Pay, VISA and MasterCard.
TERMS
Ryeka Sport offers payment terms:
Credit Card at time of first shipment
Net 30 Days, subject to credit approval
All new accounts will be required to make a payment with a Credit Card at the time of shipment of their first order, before they can be eligible for Net 30 Days terms, subject to credit check and approval.
Accounts that do not respect the Net 30 Days terms will be switched over to Credit Card payments.
Credit Card payments made after the shipment date will be charged a 3% convenience fee.
ORDERS
Minimum orders are $150, before taxes and shipping fees.
Orders will ship within 1-2 business day(s).
New dealer orders require a minimum $800 program opening order.
Special Orders are subject to longer fulfillment times and are final sale.
B2B PORTAL
Orders can be placed online 24/7 on the B2B portal.
Contact us at admin@ryekasport.com to get your B2B portal access.
BACK ORDERS
Back orders will be maintained for at least 30 days, at Ryeka Sport’s discretion.
All available back orders will be shipped automatically with your next order within 30 days.
Back ordered item(s) can be cancelled before the 30 days at your request.
FREIGHT
All orders ship FOB Ryeka Sport
Free shipping on orders over $600, before tax.
$15 flat rate shipping on orders over $300, before tax.
$21 flat rate shipping on order under $299 before tax.
All shipping charges are in Canadian Dollars, inclusive of all duties and brokerage.
Your shipment could be subject to remote area shipping charges; please check with us at the time of order.
Third party shipping will be levied a $10 service fee.
PRODUCT DATING
Ryeka Sport distributes products with a minimum 60 day durable life unless otherwise stated. Durable Life Policy as per Health Canada: "Best Before Date", also known as a Durable Life Date, indicates shelf life information and when the product should be consumed by. It showcases anticipated amount of time that an unopened food product, when stored under appropriate conditions, will retain its: freshness, taste, nutritional value, or other qualities claimed by the manufacturer. Best before dates do not guarantee product safety.
RETAILER INVENTORY MANAGEMENT
All products distributed by Ryeka Sport will indicate a durable life / best before / expiry date and must be considered when ordering products. First In, First Out (FIFO) should be the approach taken when re-ordering food products.
Ryeka Sport does not accept returns or credit on expired products.
PRODUCT RETURNS
All requests require authorization from Ryeka Sport and must obtain a Return Authorization Number (RA#) to proceed.
Contact us within 10 business days of receipt of goods: admin@ryekasport.com or 866.602.9988.
Ryeka Sport does not accept returns on:
- accurately shipped products
- special order products
- expired products
- inventory overstocks
and reserves the right to refuse to issue a RA#.
PRODUCT CLAIMS
Shipment shortages and products that are short-dated (<60 days), damaged or mis-shipped must be reported within 10 business days of receipt of goods.
Applicable credits will be applied to your next order.
EVENT, TEAM OR ATHLETE SUPPORT
Contact sales@ryekasport.com for more details